Landlord and Tenant Board paralegal in Guelph
Laura Florence is a licensed paralegal in Guelph who represents landlords and tenants at the Landlord and Tenant Board, from the first notice to the hearing and the order that follows. Either side, but never both sides of the same dispute.
Are you the landlord or the tenant?
For landlords
- Rent that hasn't been paid, or is always late
- Damage or disturbance
- You or your family moving in
- Money a former tenant owes
For tenants
- A notice to move out
- Repairs that never get done
- Harassment or a lockout
- An eviction in bad faith

What the Board does
The Landlord and Tenant Board is a tribunal, not a court. It decides disputes between residential landlords and tenants across Ontario, and almost every problem with a residential tenancy has to go there first. Its orders can be enforced through the courts.
If you've been given a notice or an application, it matters that you understand exactly what it means and how to respond. That's where we start.
How a case usually goes
A notice
Most cases start with the landlord giving the tenant a notice to end the tenancy, or with a tenant raising a problem.
An application
If the problem isn't fixed, one side applies to the Board, and the Board sets a hearing date.
The hearing
Most hearings are held by video. On the day, the Board often offers mediation so both sides can try to agree.
The order
The Board decides and issues a written order. Either side can ask for a review within 15 days if they think it's wrong.
Enforcement
Only the Sheriff can carry out an eviction order (see how a Sheriff eviction works). An order to pay money can be collected through the court.
What changed in 2026
Changes to the Residential Tenancies Act took effect on July 1 and September 21, 2026. The main ones:
- Unpaid rent: the notice period for monthly rent is now 7 days instead of 14, for notices given on or after September 21, 2026.
- Raising other issues at a rent hearing: the tenant must first pay the landlord half of the arrears claimed, at least 7 days before the hearing.
- Own use: with at least 120 days' notice, a landlord who needs the unit for themselves or family no longer has to pay compensation. Someone should normally move in within 60 days of the date on the notice.
- Persistent late rent: rent more than 7 days late at least 3 times in six months now counts.
- Reviews: 15 days to ask the Board to review an order, down from 30, since July 1, 2026.
- Forms: older versions of several notices and applications won't be accepted after November 30, 2026.
Laura goes through each change in her article on the September 21, 2026 changes.
Sources: Tribunals Ontario operational updates of June 30, 2026 and September 21, 2026.
Questions
Do I have to go to the hearing in person?
Usually not. Most Landlord and Tenant Board hearings are held by video, so we can represent landlords and tenants anywhere in Ontario.
Does the Board cover every rental?
No. For example, if you share a kitchen or bathroom with the owner and the owner lives there, the Residential Tenancies Act usually doesn't apply (section 5). Call us and we'll tell you where your situation fits.
The other side has a lawyer or a paralegal. Can you still act for me?
Yes. As long as we aren't already acting for the other side, we can represent you. That's why we ask for their name when you first get in touch.
Talk to us about your matter
Call us or send a short message about what's happening. If a date is coming up, let us know.
How can we help?
Every message is read personally, and you'll get a reply within 24 hours.
Hearing or deadline in the next 7 days? Please call instead: 1-888-609-4414.
Thanks. Your message has been received.
You'll get a reply within 24 hours. If something urgent comes up before then, call 1-888-609-4414.
Sorry, your message didn't send.
Please call us at 1-888-609-4414 or email info@florencelegalservices.ca. Your message is still in the form if you'd like to try again.
The office
329 Woolwich StreetGuelph, ON N1H 3W4
- Phone
- 1-888-609-4414
- Hours
- Monday to Friday, 9 a.m. to 5 p.m.
Need a document commissioned or notarized? Ask for a time and bring photo ID.
